A free training session for volunteer managers and coordinators, delivered by Keith Vaughan of KVConsulting.
This is Part One of a two-part series. In this session, we'll cover how to hold your team accountable to the requirements, expectations, and outcomes of your organisation — being ruthless with standards, yet gracious with people, and what that looks like in practice.
Part Two, "Having Difficult Conversations," will run on Wednesday 4 November 2026, and covers what to do when expectations aren't met. We recommend attending both sessions for the full programme, though you're welcome to join either on its own.
Spaces are limited to 20 participants, so please register early to secure your spot.