A free training session for volunteer managers and coordinators, delivered by Keith Vaughan of KVConsulting.
This is Part Two of a two-part series. Building on Part One (Managing Staff/Volunteer Performance), this session covers the skills to best respond when expectations are not met — including how to approach and hold difficult conversations.
We recommend attending Part One first, held Wednesday 21 October 2026, though you're welcome to join this session on its own.
Spaces are limited to 20 participants, so please register early to secure your spot.